Refund policy
Refund Policy
At Valkron, customer satisfaction is our priority.
Returns
You may return your item within 30 days of delivery if it is unused, unworn, and in its original condition and packaging.
Refunds
Once we receive and inspect your return, we will notify you regarding the approval of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
If you receive a defective or damaged item, please contact us within 7 days of delivery. We will arrange a replacement at no additional cost.
Non-Returnable Items
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Gift cards
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Personalized items
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Items showing signs of use
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Contact
For return requests or questions, please contact:
support@valkronofficial.com